IMPORTANT NOTICE

THE SURGERY WILL BE CLOSED FROM 12.30PM ON WED 21st JULY TO THURS 22ND JUNE FOR STAFF TRAINING.

THE SURGERY IS EXPERIENCING A VERY HIGH VOLUME OF CALLS DUE TO THE CURRENT CLIMATE AND NO PATIENT ACCESS INTO THE BUILDING.  PLEASE BE PATIENT AND YOUR CALL WILL BE ANSWERED AS QUICKLY AS POSSIBLE.

PLEASE DO NOT VERBALLY ABUSE OUR RECEPTION STAFF AS THEY ARE WORKING VERY HARD AT THIS CHALLENGING TIME

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From 19^th July nothing will change at the surgery – patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE.  We do understand that it can be frustrating but we know when people come to us they are sick and vulnerable so we feel it would be wrong not to take these small precautions to protect people. 

We also need to protect our clinicians – we could lose hundreds of appointments each week if our clinicans become covid positive.

In terms of opening up, as many of you know, we have never been shut.  In fact we have consulted with much higher numbers of patients than we did pre covid – face to face, telephone and video.  We have also been a part of the vaccination programme.

 Please help us minimise the impact of covid , keep our patients and staff safe.

Prescription requests will be accepted over the telephone until further notice.

Shingles & Pneumonia Vaccination awareness

 please see link below for more patient information.

https://www.shinglesaware.co.uk

 http://www.pneumoaware.co.uk

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC

professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever

the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk

YoungMinds: Supporting children and young people and their parents/carers with their mental health and

wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.

https://youngminds.org.uk

ICON: Babies cry: You can cope. http://iconcope.org/

SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-

and-covid-19

IRISi interventions: irisi.org/iris/find-your-local-iris-site/

GP Extended access service

Patients across Durham Dales, Easington and Sedgefield have been reminded to 'Talk Before You Walk' when in need of care when their GP practice is closed.

By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either their own GP surgery or at another surgery nearby called a Primary Care Service or a hub.

Primary Care Services are available across the area.

Welcome to Station View Medical Centre

What happens when you are referred by your GP to see a specialist? – patient leaflet published - please follow the link:

https://www.england.nhs.uk/gp/gpfv//interface/resources/#leaflet

We are a Dementia Friendly Practice.

We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients.

uAs well as a source of information about our practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services such as repeat prescriptions and appointment booking and further develop the website to make it a more useful, practical application for our patients.

Care Quality Commission Report

Recently you may have read in the newspapers, or seen a report on TV, about the CQC’s risk ratings reports for GP practices.

You will be pleased to know that Station View’s risk rating is ZERO.  To see the full report please click on the link below:

CQC Report